Incident Investigation & Root Cause

When something goes wrong, you need the facts, not blame. We run structured investigations, apply TapRooT®‑informed root cause analysis where appropriate, and deliver corrective actions that actually prevent recurrence.

Who this is for

  • Owners needing independent support

  • Supervisors who want to learn by doing

  • Teams with repeat events they need to stop

Outcomes

  • Clear sequence of events and causal factors

  • Practical corrective actions with owners & dates

  • Lessons learned for crews and leadership

What’s included

  • Scene information & evidence review

  • Interviews & chronology

  • Root cause analysis (TapRooT® principles where suitable)

  • Corrective action plan & verification approach

  • Briefing materials for leadership/clients

Process

  1. Intake & containment checks

  2. Fact‑finding and interviews

  3. Analysis & recommendations

  4. Briefing & follow‑through

Add‑ons

Supervisor training on investigations, refresher toolbox talks, KPI tracking

Get Investigation Support

FAQ

Can you be on site quickly?
We support remotely or on site based on urgency and location.

Will you train our supervisors during the process?
Yes—coaching through a live investigation is often the best learning.

Do you help verify corrective actions?
Yes—we can track to closure and validate effectiveness.